Angel Capocci
Angel Capocci
11:31 20 Sep 21
All I can say is thank goodness for Blanche she has to be the best NHS dentist Ive seen at Dental Beauty I now have a dental plan over the next couple of months she is caring has a great way of explaining doesn't rush and I had some lovely face cream after impressions were taken now for extractions I am scared as had a not so great experience in past but moving on am quite hopeful Blanche is an asset to Dental Beauty oh and girls at desk are lovely to
Jackie Hodge
Jackie Hodge
05:50 07 Sep 21
Joanna Pallaris
Joanna Pallaris
02:28 26 Aug 21
Ian Cuthbert
Ian Cuthbert
07:42 23 Aug 21
Excellent service fantastic staff
mary musasa
mary musasa
18:13 19 Aug 21
Great service, super friendly and informative. Best dentist I’ve been to in years !
WILLIAM HORSWILL
WILLIAM HORSWILL
18:05 19 Aug 21
Great service at Dental Beauty Mottingham. Amrit was so helpful and gave me some great advice on how to care for my teeth. I would high recommend. Will
Jean-Christian Lemay
Jean-Christian Lemay
17:33 19 Aug 21
Very professional and friendly!
Sydney Wigzell
Sydney Wigzell
17:03 17 Aug 21
really friendly and helpful with advice x
J Branded
J Branded
15:23 16 Aug 21
Everytime I have attended this practice everyone has been nothing but professional and well mannered. It’s always clean and makes me feel a lot better under the circumstances with covid, staff always try to solve a problem by going above and beyond.Would recommend this practice to everyone.
Giridhara Goli
Giridhara Goli
16:14 11 Aug 21
Every time we visited we received excellent service especially from Dr Amrit. She is explained everything clearly .Highly recommend this clinic
Luxury Property
Luxury Property
13:41 04 Aug 21
I have been recommended Dental Beauty Mottingham by a family friend and my experience has been joyous so far. Jessie the receptionist has been amazing and extremely efficient in booking me in and notifying me of any cancellations. Vivek has provided me with great advise on how I can achieve a better smile. Look forward to continuing my treatment with this practice🙂.
danielle chisholm
danielle chisholm
12:20 27 Jul 21
I first visited as I had TMJ, so needed lots of work from grinding my teeth and a nighttime guard made! Amrit is absolutely excellent, ensured I was comfortable and wasn’t in any pain at all, also gave me comfort breaks to ensure I wasn’t uncomfortable. The aftercare is also fantastic, get a call the next day to make sure you are ok and if there is anything wrong they get you in the very next day! Fantastic dentist, would recommend if you are looking for NHS or private treatment
Jordan Stephen
Jordan Stephen
19:45 12 Jul 21
I recently joined Dental Beauty Mottingham after their Invalisgn Open Day. Vivek and the team have been nothing but pleasant every time I have visited and they have helped out with all of my dental issues. They make me feel very welcome and they always do a super job!
Kornwika Warawatsiri
Kornwika Warawatsiri
17:06 29 Jun 21
Highest recommend to Dental Beauty Mottinghm. Excellent service and quality. I had hygiene I felt like I have got new whole teeths. It was so nice and all cleaned. I have a very good experience with Doctor Linzy and her assistant they were very professional, friendly and gave me a lot of advise.the most important she is so gentle I don't feel hurt or pain at all. The reception who is also helpful and friendly.I will recommend to my friend and definately come back.
Aki Ishido
Aki Ishido
16:38 17 Jun 21
I had a dental checkup, a wisdom teeth extraction and a dental hygiene treatment at Dental Beauty Mottingham. I am very happy with all of the services. All the members of staff are friendly and professional. I will regularly visit them going forward.
Sean Adepoju
Sean Adepoju
14:25 17 Jun 21
Friendly Staff and very helpful 👌🏾
Sophie C
Sophie C
14:21 15 Jun 21
Amazing team and calming environment
Barbara Ördög
Barbara Ördög
14:11 15 Jun 21
Ranjiv Raghunathan
Ranjiv Raghunathan
13:28 15 Jun 21
Great dental practice. The doctor explained everything very clearly and the next steps.
Steve Gorham
Steve Gorham
11:35 15 Jun 21
My Daughter recommended Vivek so I wasn't surprised by how friendly, thorough and professional he was, he fully explained what treatment I needed and why, and explained all of my options clearly enabling me to make an informed choice.The staff are very friendly and courteous with a special mention to the young lady on reception who was really welcoming and professional.I would highly recommend Dental Beauty to others.
Darren Brown
Darren Brown
20:16 14 Jun 21
I couldnt have asked for better service. The reception staff was extremely friendly and welcoming and the dentist performed miracles! I would recommend them to any and everyone I know. 10/10
Simon Maxwell
Simon Maxwell
12:49 11 Jun 21
Excellent customer service skills, by both receptionist, very professional and plesent experience. I highly recommend dental beauty mottingham to everyone! 5 *****
Queen Roddis
Queen Roddis
19:07 10 Jun 21
As a patient with extreme gum disease and extreme anxiety, I can honestly say this is the best practice I have been too.
Ben P
Ben P
11:50 10 Jun 21
Great staff! Polite, friendly and helpful
Pamela Bragoli
Pamela Bragoli
17:23 09 Jun 21
The staff are brilliant. Really helpful and put you at ease.Everything explained really well and in detail.Will not be nervous about attending dentist again.
Darren Collins
Darren Collins
16:12 08 Jun 21
I'm am so please I found this dentist ,I messaged them and they got straight back to me,The reception staff are all welcoming and friendlyAnd all try to help the best they can ,Lauren is perfect in every way , and always takes time to make sure everything is ok with my follow up appointments and rings a few days before my next appointment , just to remind me and to make sure all is ok,she is a credit to practice ,Vivek the dentist is a great dentist, and he seems to care about teeth and gums and to help keep them in tip top condition , he had to take a couple of teeth out of my mouth and I didnt even feel it !! he was that good , I'm having a lot of dental work as I'm having dental implants, he is always there to help and take me through step by step what is going on and what is best for me teeth, I really cant rate him high enough, I've had a lot of drilling and he always checks to make sure I'm ok with what he is doing, he is a credit to the dental service, and not sure of his name but his hoover man / helper is very polite and helpfulnext is the hygienist,The hygienist is very good at her job , she cleans like nothing I've had before, it might hurt a bit and if it does she has numbing gel to use so it dont hurt for long , she does a great job and my teeth and gums always are very clean , the whole dentist practice is very good there are other dentists in there I think and they all seem polite and helpful, overall 5 stars is just not enough, I thank you all from lauren to vivek to the rest of the staff for helping my dentist visits a good experience as I started off as nervous dentist patient, but I'm not now thanks to all the staff ,The prices are fair and reasonable, I couldn't go anywhere else, overall I rate this the best dentist practice in se london, and reccomend to everyone,
Oyin .G
Oyin .G
06:02 07 Jun 21
Marion Field
Marion Field
11:23 03 Jun 21
Mike P
Mike P
10:37 03 Jun 21
Very professional! Excited to come back and start my teeth whitening. Thanks again guys!
Jonathan Bauer
Jonathan Bauer
09:12 28 May 21
Great first visit... first class service, clear explanations, and very friendly and welcoming.
Katya Savova
Katya Savova
17:05 27 May 21
I had lovely experience at the clinic recently , defo recommend them .
Ayub Hussein
Ayub Hussein
01:05 27 May 21
Quick, easy and informative care throughout. Highly recommend as a new patient.
Jessica Greenwood
Jessica Greenwood
13:30 26 May 21
Midster Wu
Midster Wu
12:31 25 May 21
Staff are friendly and nice. the dentists are good at what their doing, patient and carefully listen to customers needs. Finding a parking slot at that area is a bit difficult.
Asta Simonaviciute
Asta Simonaviciute
10:25 25 May 21
Friendly and very gentle staff, very happy with their services xx
Tawa Oyeleke
Tawa Oyeleke
16:50 23 May 21
From the reception service to meeting with my dentist, it was a welcoming staff, with great efficiency, not a lot of waiting around. Dr Amrit and her assistant Juliana were very warm , reassuring and professional with their service. I felt very confident and relaxed in their care. Would strongly recommend this dental practice
Roger Henderson
Roger Henderson
06:36 22 May 21
I highly recommend Dental Beauty Mottingham for their high quality service, patient focusses attitude and friendly approach.Amrit and the team helped me resolve severe toothache, through performing root canal and fitting a crown.I’m not the most comfortable person in the dentist’s chair, but through patience, innovative techniques, and lots of breaks, they were able to sort me out and all for a reasonable price.
Angela Dare
Angela Dare
18:47 29 Apr 21
I have been a patient here for a couple of years (my previous dentist retired early with ill health)I was initially a little anxious after many successful years with my previous practice. However Dental Beauty have been highly efficient, friendly and skilled and I am more than satisfied.The practice has a range of specialists they call upon when necessary which provides a very professional and comprehensive service which gives a great feeling of confidence.
Petko Kumchev
Petko Kumchev
19:35 26 Apr 21
Extremely professional & dedicated team. Everyone from reception, doctors and nurses there are passionate to what they do and provide outstanding service. I had a fobia from dentists for years until today. Dr Bhambra and her nurse spent a day's work on me and done an excellent job. Dr Bhambra impressed me with her caring approach, professionalism and attention to detail. Due to the long hours on the chair and complicated procedures done, I was offered music and plenty of breaks throughout the day.Reception ladies were always helpful from start to the end confirming the appointment over the phone & email, then followed up how I feel over the phone later on today after the procedures. My brother in law and his whole family have been using their service for years and they recommended me signing up. I feel sorry that I haven't started going to Dental Beauty Mottingham sooner.Thank you team.Regards,Petko
Shahin Fard
Shahin Fard
16:36 13 Apr 21
After having a really bad experience at a Dentist before I've avoided going to a Dentist for the last 7 years!I went to Dental Beauty in Mottingham and have been treated by Amrit. She is so kind, considerate, patient and been completely understanding. During treatment she takes time out to check I am okay. She explains everything and isn't condescending like most Dentists I've seen in the past. She takes time and you can tell she genuinely cares about her patient wellbeing. As much as I dislike going to the dentist, I don't dislike going anymore and that's thanks to Amrit, the nurses and the team there who have all been courteous, polite and professional.So if you are like me and procrastinated going to the dentist, I'd suggest Dental Beauty Mottingham and ask for Amrit 👍
Suzanne Roberts
Suzanne Roberts
08:09 01 Apr 21
This was my first experience of this surgery since it changed hands. Having been a previous patient and liking the the past dentist I was wondering if the surgery would be as good. I must say that I was pleasantly surprised, Amrit who did my check up is super efficient with advice and info. She is obviously very passionate about what she does and cares about your teeth. I have never really had such a thorough check up! Great experience, if that’s possible at a dentist!
Ella Stuart
Ella Stuart
10:30 08 Feb 21
So helpful & affordable! I used to be scared of the hygienist but they are so gentle and Vivek is so helpful with my invisalign. The reception staff are wonderful also
Michael Hustwayte
Michael Hustwayte
12:38 28 Jan 21
Thanks to all the staff i had a check up and appointment with the best hygienist iv ever had very thorough and with the covid rules in place made me fill safe
Dean Pereira
Dean Pereira
09:58 05 Jan 21
Very Professional, clean job, clear communication on what's right and wrong with your teeth, I found a bit expensive but still any day better than most inexperienced pricey dentists in the area. Highly recommend Dr Amrit for her professional work. Will attach pictures soon
daisy blue
daisy blue
12:57 30 Dec 20
Haven’t been to a dentist in over 6 years but I’m glad I picked dental beauty mottingham. Really happy with my treatment and the staff are lovely. Happy new year!
Robert-Cosmin Cîrnu
Robert-Cosmin Cîrnu
14:49 21 Dec 20
Been here for the first time a few days ago. Staff members were gentle and the place was clean. And all the advanced of being close to home. Also, I believe the price to be convenient.
kiyal patel
kiyal patel
17:22 15 Dec 20
Really friendly staff who are welcoming and attentive. Staff adhere to the Covid rules with face masks to make you feel safe and there is hand gel available on entry too. Would recommend it to anyone :)
Agnė Bučnytė
Agnė Bučnytė
14:35 11 Dec 20
Really friendly staff that took the time to educate on how to look after my teeth too which is brilliant!
Giulia Pasini
Giulia Pasini
11:23 11 Dec 20
Staff very kind and gently during the treatment. I highly recommend it.
Roxana Dragomirescu
Roxana Dragomirescu
16:36 10 Dec 20
I had my first appointment two days ago and I can honestly say this Clinic is amazing. Starting with the ladies from reception who are extremely nice and helpful and the dentist who explained to me step by step the process and options for my treatment, all I can say is that the team is highly skilled. I honestly recommend this clinic to everyone
Bozena Ivanova
Bozena Ivanova
18:11 08 Dec 20
Really great clinic, which is so difficult to find.If you looking for good dentist this is the clinic to go.You can be sure that you will be looked after with great care and best payment options (which is also very important) 👍👍
Sophie Warren
Sophie Warren
09:56 08 Dec 20
My first visit to dental beauty went really well, I felt very relaxed and confident that the treatment I will be receiving is best catered to me, Dr Vivek & Lauren was very attentive and made my experience enjoyable, I look forward to returning to start my treatment
Megan Carter
Megan Carter
13:53 30 Nov 20
Brilliant dentist with amazing staff. They all made me feel well looked after and comfortable. Best dentist I’ve ever been to.
Tegan Pancha
Tegan Pancha
11:41 30 Nov 20
Very friendly dentist, she takes her time to explain everything thoroughly and make sure you're comfortable throughout. Very happy with my treatment! Receptionists are also very friendly. Overall a very pleasant experience and I'm very glad that I've switched to this practice!
Polina Vasenkova
Polina Vasenkova
23:04 25 Nov 20
Just had my treatment with Amrit and I am so impressed! Amrit makes you feel at home, very friendly, caring and professional. Reception ladies are also very professional and friendly. THANK YOU!
alex gardiner
alex gardiner
10:47 25 Nov 20
Really friendly and good services. Would definitely highly recommend
S. Al
S. Al
21:53 19 Nov 20
If I could give the team and my beautiful and perfectionist dentist more than 5 stars I would have. Lovely and professional staff, can't recommend it more.
Sharon Stone
Sharon Stone
14:21 14 Nov 20
I would just like to say what lovely service I received from Vivek and David at the Dental surgery this week. I was recommended to Vivek by David and I am a nervous person having teeth removed. I had to have 2 taken out and I must say that Vivek put me at ease and in all the years I have been having treatment with a Dentist his extractions were amazing. It is never a nice experience having teeth out but you honestly do not feel anything and especially when administering the injections.David the lab technician what more can I say but absolutely amazing. I only wish I lived closer to the surgery to go there all the time. However, any further work that I may need or my family need in the future we will be back.MANY MANY THANKSSharon S
Esther Burton
Esther Burton
13:47 12 Nov 20
Had my first appointment today. Was nervous and the staff was brilliant in helping me with that as well as my dental appointment. Would highly recommend coming here. I’m leaving very happy & satisfied & can’t wait to come back for my treatment.
Anne Beard
Anne Beard
13:19 10 Nov 20
Lovely atmosphere, very friendly staff, considerate throughout treatment, highly recommend.
Jasmin Matwala
Jasmin Matwala
19:02 09 Nov 20
Every staff member at the Mottingham branch made the experience great. They were friendly and informative. Dr Vivek Shah was amazing he explained the whole process of invisilign and made me feel comfortable and safe. The hygenist did a fantastic job and I left with clean sparkling teeth. Definitely the best place to come for an excellent service!
Jonathan Dare
Jonathan Dare
11:18 09 Nov 20
An extremely friendly welcome and pre-appointment contacts. At appointment efficient, considerate and helpful. Both the Dentist and Nurse were informative, careful andskilled.I recommend this Dental Practice without reservation
Carmel Simmonds
Carmel Simmonds
11:39 06 Nov 20
Dr Vivek Shahwas very thorough with her examination. She explained the state of my teeth and a clear and concise way and was willing to answer any questions or concerns. When performing treatment she constantly made sure that I was comfortable and made a neat job, double cheeking her work. All staff were friendly and willing to help. Very happy with my service.
Hannah Mills
Hannah Mills
10:43 06 Nov 20
Great practise with friendly and professional staff, always had great care here
Amy Dolly
Amy Dolly
14:48 05 Nov 20
This dentist is absolutely amazing !! My teeth had been so neglected in the past by a previous dentist and now my teeth are slowly getting in better shape thanks to Amrit. She is so kind and the most passionate dentist I’ve ever seen, she is so caring ! I recommend this dental practice so much. every staff member is wonderful and so welcoming. The reception team are great. Always available via phone and email. Never will I change dentist ever again, I have found my forever dental practice. Thank you so much.
Darren Beverley
Darren Beverley
13:14 05 Nov 20
Excellent service. Thank you very much.
Yuliyan Mitev
Yuliyan Mitev
11:58 04 Nov 20
Fantastic service.Staff are friendly,polite and very cooperative.The doctor and the nurse were also very nice and they explained everything.
Norah Fowler
Norah Fowler
11:36 02 Nov 20
My first time at the dentist for nearly two years wonderful experience was made to feel very comfortable
Eddie Tavares
Eddie Tavares
11:28 02 Nov 20
Fantastic
Ad L
Ad L
09:41 30 Oct 20
Great experience and very professional - would recommend! Particular thanks to Vivek and Dave.
Arunas Bendikas
Arunas Bendikas
17:16 24 Oct 20
Excellent hygienist Eva, very thorough cleaning. Nice dental practice, would recommend!
roydel lothian
roydel lothian
11:32 07 Oct 20
After months of waiting, decided to join NDP I was very pleased with the service from the beautiful receptionist to the dental service was excellent left me with a smile that shines in the dark big thanks to all the staff😘
Mayes C
Mayes C
09:27 06 Oct 20
I had a great first time experience at this practice. They were professional and friendly right from reception to the end of my appointment. Utmost care was taken to understand my concerns and suggest reasonable solutions. I would highly recommend this practice.
L B
L B
07:49 18 Sep 20
Have been using this dentist for years and the standard has alway been very high but since being taken over that standard has been raised to an even higher level, Dr Vivek and his team are highly skilled and extremely understanding of the patients needs.I have always had to be sedated for my treatment as I get so nervous.But since I have been treated by Dr Vivek I have managed to stay awake through my last 4 treatments, they have rstored my faith in Dentists again.
Joanne Bradley
Joanne Bradley
08:40 15 Aug 20
Would highly recommend, such a friendly and welcoming team. Practice is always in perfect condition too!
Priya Chana
Priya Chana
21:32 14 Aug 20
Great treatment and they always make me feel at ease. I’m so nervous to visit the dentist. Thanks so much to the brilliant team!
Lauren Hepden
Lauren Hepden
19:56 14 Aug 20
Been visiting dental beauty for over 5 years... Highly recommend, so polite and professional. I would not go anywhere else.Thank you dental beauty.Kind Regards,Lauren Hepden
Sam Aldridge
Sam Aldridge
19:50 14 Aug 20
Very professional and caring dental practice...couldn’t ask for a calmer experience! Receptionist was polite and friendly in helping me with all enquiries.
Kesava Rameswaren
Kesava Rameswaren
19:19 14 Aug 20
I highly rate Dr Vivek Shah to anyone looking for a great dentist. His team are a credit to their profession. He was very friendly and his caring customer service put me at ease. He answered all my oral hygiene concerns and has put the smile back on my face! I look forward to my future visits.
Harshan Francis
Harshan Francis
19:17 14 Aug 20
Dr Vivek Shah and the team are very professional, friendly and welcoming. Highly recommended!
Angela Spencer
Angela Spencer
13:40 14 Aug 20
Very efficient, courteous and person centered approached
Nicola Martin
Nicola Martin
12:57 14 Aug 20
I cannot recommend these guys enough...best dentist i have ever been too...not only are they amazing at what they do...they really do care about your happiness when in their care.Dr Shah is the best at what he does..what he has done for me has really changed my confidence for the better and gave me the best advice in changing my smile for the better, i have never had a dentist actually give me options on what is available to better my smile..this is most important as i was in the dark for so many years about what i could do to better my smile and look after my teeth and gums for the future.I must also mention Alex...what a lovely personality he is and a true asset to Dr Shah as these two make the best of partners while in the chair..i feel calm and confident..so professional but they make you feel so welcome and you can actually talk to these guys on a level as in the past i have felt intimidated when dealing with Doctors as you do not want to ask a stupid question and feel foolish.Finally the girls on reception...my fave girls are Bina & Amrita....the reason i know know these girls by name is because since coming to dental Beauty, you cannot help but build a relationship with these lovely humans....They are the loveliest, warm hearted, friendly ladies....always caring about how you have been in your life...You can teach people how to do a job and be professionally, however u cannot teach social skills and empathy... this come naturally in life and these girls feel like my friends after going to dental beauty since it opened on cold harbour estate. This is a top review from me as this is a top class dentist practice...i am doing this review because these guys deserve recognition and respect for their great work and skills. I wish these guys nothing but success and i am truly grateful for all they have done for me...Best Wishes Nicky x
joanne byrne
joanne byrne
12:56 14 Aug 20
Had a really good exsprience at this dentist so kind and caring they made me feel at ease through my whole process .
Mark Feltham
Mark Feltham
11:57 14 Aug 20
I am delighted with my initial consultation with Amrit, anyone considering coming here and may be nervous, please fear not as she is gentle, caring and very understanding..
ERKUT YORGANCIOGLU
ERKUT YORGANCIOGLU
17:28 13 Aug 20
The staff there are really friendly. As someone that doesn't go to the dentist as often as they should, the dentist put me at ease straight away, and made me actually look forward to the treatment that I'm having to have.
Graham Ewen
Graham Ewen
13:15 13 Aug 20
A very welcoming and well organised Dental practice. The reception staff led by Bina are very friendly and professional and appointments are always on time in my experience. The practice itself is kept in immaculate condition, in terms of equipment and cleanliness, so it makes you feel very relaxed. Dr Amrita Bhambra is a very accomplished dentist, with a gentle approach. She explains the treatment clearly and genuinely puts patient care first. I would highly recommend Dental Beauty Mottingham.
Bailey Rebecca
Bailey Rebecca
11:18 12 Aug 20
Dr Amrit Bhambra is the best Dentist I've ever had. She is so friendly professional and makes you feel at ease. Had a filling done the other day and never even felt the needle go in.. Everytime I go there I come away feeling great and my 12 year old daughter feels the same. The reception and health care assistants are amazing too. Thank you for your wonderful care.
John Hulls
John Hulls
13:11 11 Aug 20
We cannot praise highly enough the care and attention the practice gave to our daughter who is nervous around dental procedure. They put time aside to explain the dental treatments and made her feel very much included and informed throughout. Communication and admin. can't be faulted, keeping us updated at all times, being flexible on appointment times and even enquiring how our daughter was doing after her procedure. Would strongly recommend this dental practice.
Radoslav Dimitrov
Radoslav Dimitrov
11:30 11 Aug 20
Highly recommend Dental beauty Mottingham.Very kind and professional staff.
Nicola Lawson
Nicola Lawson
10:06 11 Aug 20
Lovely dentist, I have a servere phobia and they make me feel very comfortable. Have been a patient for many years now!
Skie Powell
Skie Powell
08:52 11 Aug 20
Exceptional service during COVID and excited to see my before and after by the end of the month with the treatment being provided!
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Welcoming You Back

Our Post COVID-19 Policy

This policy has been created based on multiple updated sources from within the dental and medical professions and direct feedback from all members of Dental Beauty Mottingham (DB).

 

It outlines modifications to our normal procedures that we intend to employ once dental practices can be reopened once the COVID-19 pandemic peak of infection has subsided.

 

It is not known as to whether these procedures are temporary or whether they will become a permanent feature of the way dental practices must be run to ensure patient and staff safety in the future. The worldwide COVID-19 pandemic is still being evaluated and studied and policies and recommendations are likely to change in line with new scientific evidence over time.

 

We would like to thank all of our patients for their patience during this long period of practice closure and for their understanding and cooperation whilst we implement new measures at the practice which will protect you and all our staff for future dentistry.

dental practice ethos patient comfort

Provisional Timetable

It is our intention for all staff members to return to work on Tuesday 26th May unless an extension to the current lockdown recommended by the government or professional bodies. The DB team will spend a few days preparing the practice for reopening and practising updated procedures before patients return to the practice. I am sure you will appreciate the importance of this.

 

It is envisaged that the practice will reopen to normal patient treatments commencing Monday 8th June.

Patient Communication Before Reopening

We would of course like to continue providing necessary dental care to all of our patients in the safest possible environment. We therefore respectfully request your full cooperation with any new or modified procedures at the practice.

 

The manner in which we prioritise our patients to be seen will start with patients with dental problems who have contacted us during the period of lockdown. Our reception team will start contacting these patients first confirming their appointments.

 

Our patients with ongoing or delayed courses of treatment will be prioritised in the first two months of opening.

 

We will request that all patients who are returning to the practice for treatment, update their standard Medical Questionnaire. These forms will be emailed to you few days before your appointment. Your appointment reminder will include a link, that will direct you to a secure portal where you can securely complete your forms.

 

We will phone you before your appointment to go through a new, more detailed, questionnaire regarding your recent activity and symptoms, which will allow us to assess your level of risk for coronavirus infection before you attend the surgery.

New Measures At DB To Reduce Risk Of COVID-19 Transmission

dental practice ethos passion

Our normal cross-infection control protocols at DB against all previously known pathogens are already woven into all clinical activity carried out at the practice. It should be remembered that the dental practice is already a very clean environment compared to public areas and it is not possible for us to control sources of infection outside the dental practice.

 

There have been multiple suggestions from many sources as to how the risk of transmission of COVID-19 can be reduced in a dental clinical environment. Some of these are straightforward and some of these are patently impractical when carrying out fine and detailed dental procedures.

 

We have collectively evaluated all of these and feel that the following measures will reduce risk to an acceptable level at the practice. Please be assured that all of our clinical staff will also be complying with these procedures to reduce the risk of cross infection in both directions.

Practice Procedures

The DB team will have spent time critically looking at every aspect of the practice with a view to removing all non-essential items in the open to reduce the number of objects that may act as fomites (surfaces on which microorganisms may reside and can potentially be the cause of cross infection). You will find that the practice may appear to be quite bare when you attend.

 

All clinical and common areas including door handles and surfaces will be disinfected using hypochlorous acid solution (electrically activated water) which is potently viricidal against COVID-19 and other microorganisms and can be used safely on all work surfaces and indeed within dental water lines and for operative procedures.

 

DB has been using hypochlorous acid solution for many years on its dental chairs and will increase production for additional use as a surface disinfectant in addition to our normal surface cleaning protocols between patients.

 

DB will be providing an additional 10-minute buffer period between patients to allow additional time for decontamination procedures, allow for any treatment overruns and allow preparation time for the next patient so that they do not need to wait in the reception area. The buffer time will depend on the procedures being carried out.

 

We have recently purchased and installed patented HEPA™ viricidal air filtration units in the reception area to ensure clean air.

 

All future appointments will be made and confirmed by email or telephone to limit your time spent at reception.

Dental Procedures

All dental staff will be upgrading their personal protective equipment (PPE) in line with current recommendations and evidence. We apologise in advance for the necessary reduction in social interaction that this will necessitate. Whilst our garb may make us appear impersonal and distant, please be assured we are still the same friendly team underneath it all!

 

We are especially mindful that most dental treatments are aerosol-generating procedures (AGP’s). It is almost impossible for us to carry out meaningful dental procedures without generation of some level of aerosol. Aerosol suspended in the air is a potential source of infection which we wish to keep to a minimum.

 

• Currently the dental literature suggests:

 

Our use of our normal high-volume suction reduces aerosol production by over 90%.

 

The use of dental rubber dam which is also routine in the practice further reduces bio aerosols by a further 30 to 90%

 

Our regular facemasks filter approximately 60% of remaining airborne particles.

 

FFP2 and FFP3 masks filter 94% and 99% respectively of airborne particles in both directions (patient to clinician and clinician to patient).

 

We therefore feel that our normal dental procedures can be carried out with minimal risk with use of high-volume suction, dental rubber dam and FFP2/3 masks.

 

We have recently purchased and installed patented HEPA™ viricidal air filtration units in every surgery to ensure clean air.

 

We will also ask all patients to rinse their mouth with Colgate Peroxyl (containing hydrogen peroxide) before each appointment in surgery.

Before Attending The Practice

We will carry out a pre-attendance assessment via your completed Medical Questionnaire at least three days before your appointment and, if necessary, a follow-up telephone conversation to assess relative coronavirus infection risk. Our staff will contact you to remind you of this in case we have not received your completed questionnaire.

 

If we feel that you are high risk of having possibly been infected with the coronavirus infection, even if you are asymptomatic, we will respectfully request for you to delay booking any appointments with us for at least two weeks and then we will re-assess.

 

We would recommend that patients in high-risk groups delay non-essential dental treatment for as long as possible until the trend of the pandemic becomes clear. To find out whether you are in a high-risk group please see this information page on the NHS website.

 

In view of the potential seriousness of this disease, please note that we respectfully insist that this Medical Questionnaire is completed at least three days before your appointment.

 

Dental Beauty will operate a payment-in-advance policy for treatment courses and we would request that payment is made where possible online via BACS for your appointment prior to you attending.

 

We would extend this policy to regular examination and hygienist visits (which were normally made on the day of your visit) during this period. Advance payment will be requested when your appointment is booked and should be completed before attendance. This reduces the requirement for unnecessary contact or use of card terminals at reception.

 

When travelling to the practice, we would recommend that you limit your close contact with other members of the public as far as possible. If you are able to drive or be driven and picked up by somebody with whom you live, this would be ideal.

 

Please carry hand sanitiser with you at all times, use regularly and avoid touching your face. Please wash your hands thoroughly for at least 30 seconds at every opportunity.

Arriving At The Practice

We would like to eliminate waiting times in reception as much as possible so that you are not in close proximity to other patients. Accordingly, appointments will be staggered so that patients do not arrive or leave at the same time as other patients as far as we are able to manage.

 

When you attend the practice, we will welcome you and ask you to use the hand sanitiser (situated near the front door) to clean your hands for 30 seconds.

 

We will then give you a mask to wear and our receptionist will digitally take your temperature. If your temperature is above 37.8°C, you would not be permitted to enter the practice and will be asked to return home and self-isolate as per current government guidelines.

 

If you are well, we will direct you straight to the surgery (where possible), if you need to wait in the waiting room, please ensure you keep 2m away from anyone else and prevent touching any surfaces (where possible).

 

When using the restrooms, please do your best to ensure that you leave the facilities as you would expect to find them. The restrooms will be regularly disinfected between patients and we would respectfully ask that make our team’s task easier by being considerate. After using the restroom please wash your hands thoroughly for 30 seconds with the antiseptic hand wash provided.

Summary

This policy will be constantly reviewed and updated as necessitated by circumstances over time.

 

If you have any questions regarding this policy or about your dental care at DB please do not hesitate to contact us at info@dentalbeautymottingham.co.uk

 

Thank you and assuring you our best attention at all times.

 

Yours sincerely,

 

Dr. Sorabh Patel – Principal Dentist
BDS King’s College London 2018

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